Cargolux

Global website for Europe’s leading all-cargo airline.

As Europe's largest all-cargo airline, Cargolux transports everything from chemicals and medicine to cars and horses. Online presence plays a central role in their communication strategy, where both business initiatives need to be communicated while customers must be able to find information about their shipments.

Through close collaboration over several years (and still today), Kruso has been responsible for the design, implementation, operation, and hosting of the solution.

May 2022

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Strategic partner in all areas

In 2021, Cargolux renewed their communication strategy, with a particular focus on their online platform, which needed an update. This is when Kruso first came into play and has been Cargolux's digital partner since.

Full-service implementation

Cargolux's new site is based on Umbraco as the Content Management System (CMS), with a range of integrations to Cargolux's other systems that provide relevant data used in the site's digital features.

In addition of being a classic corporate website, customers have the ability to track their shipments, expected arrival, and CO2 consumption through Track and Trace.

With a simple design that reflects Cargolux's professionalism and reliability, the site provides a clear overview of the business and its services.

Given the performance and security requirements of a company like Cargolux, the site is built using the best cloud technologies.
- Niels Brinkø, CTO, Kruso

Track your package's journey

Since Cargolux handles major logistics tasks for large global companies, the shipments are not just small boxes but large cargo often split into multiple shipments and locations.

Through extensive UX work, including user testing and close workshops with the Cargolux team in Luxembourg, we developed a user flow with practical interactions that provide an intuitive overview of the customer's order and its status in the logistics process.

The launch of Cargolux’s new corporate website was just the starting point of a long and exciting collaboration on their global platform, and we look forward to developing many more business-critical online services together with the team.
- Lars Ørum Andersen, CEO, Kruso

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Ongoing work

High security and stable operation are crucial for Cargolux. The solution is therefore hosted in Azure Cloud, which can handle high traffic and activity on the site.

In addition, we provide 24/7 support, by being available to the Cargolux tean at any time in case of unforeseen issues.

We also maintain an ongoing dialogue with Cargolux regarding improvements and additional functionalities for the site.