Malmö
Skomakaregatan 2211 34 Malmö
Sweden+46 735 124 970hello@kruso.se
We believe that data is the fuel that drives informed decision-making and empowers businesses to gain a competitive edge.
When we talk about commerce, data is always the alpha and omega. This applies to both product management and customer data.
Therefore, we always include data in the process when we develop commerce solutions. This is especially true when we design the customer journey, so we are sure to create a user journey that makes sense for as many customers as possible.
We are particularly experts in Product Information Management (PIM) and Customer Data Platform (CDP), where data comes from various channels and needs to be consolidated into a system that provides an overview and helps make daily operations and maintenance easier.
It is never easy to choose the right technology, especially not in a new and complex area like consumer data.
At Kruso, we believe that a correctly implemented Customer Data Platform (CDP) is the key to executing any data strategy. A CDP allows you to track and select user-related data in one unified place, regardless of the source—server sides, customer sides, cloud apps, or social media.
Once all marketing data, e-commerce data, and in-app data are collected, you are ready to discover new trends and opportunities that were previously hidden. By optimizing based on these newfound trends and opportunities, you can create optimal user journeys, precise messages, and user experiences that your customers expect.
Customer journeys are no longer linear, and consumers have more power than ever to interact with your brand on their own terms. This means that you cannot just use a one-size-fits-all communication model, but must create personalized content that hits the user with the right message at the right time.
This poses new demands on digital marketers, who need to do more with fewer resources. Fortunately, a well-organized CRM system and marketing automation can help make your digital marketing much more personal.
We can help you get a handle on all the data you probably already have about your customers, and create a system and structure that makes sense in daily life. CRM does not have to be difficult if done right.
Data should be manageable and easy to access. And that's easier said than done (we know).
Whether you want to run an out-of-the-box reporting program or build a single source of truth dashboard for the entire organization, our solutions take the raw data and transform it into valuable insights.
We can help create intuitive reports that put you in the driver's seat of your organization's marketing by using the best data visualization tools combined with ETL services and data pipelines.