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Our Services.

Digital succes is something we create together over time.

Our services can be divided into the following three categories:

Strategy

We eagerly accept the greatest and most difficult digital challenges. But we also acknowledge that big challenges come with equally big risks as our customers’ time and money are at stake in each project. As your strategic partner, we are therefore first and foremost your specialized investment adviser. We base our strategy services on tools that allow us to make the best digital decisions businesswise – together with you.

Bang & OlufsenBrand and commerce platform

Technical Consulting

We help you navigate through all technical difficulties a digital transformation brings – regardless of us being responsible for the actual development or “just” the consulting part. We always think beyond the specific project with a long-term focus on aspects like ROI, TCO, scalability, modular architecture, code reuse, and the building of a governance structure that provides you with the right level of control over your platform. As your technical consultant we continuously help you prioritize your investment most effectively and ensure your digital reach keeps expanding and is scalable.  

Toolbox:

  • System architecture  

  • Technical roadmap  

  • Supplier selection

  • Governance

  • GDPR compliance

  • Test procedures

  • Continuous deployment

  • Automation

IncoDigital transformation

Digital Strategy and Execution

Strategy. A simple thing when you have it. Complex when you have to define it. And when you add “digital”, it becomes further alienated to many companies as this indicates the need of extensive knowledge about technology to even be allowed to think about it.

Many different consulting firms e.g. management consulting have noticed this opportunity in recent years and have expanded their business to offer digital strategy development as well.

With Kruso you get a strategic advisor truly nested within digital and technical execution. This has rubbed off on our process for strategy development which always includes a plan for accomplishing your biggest goals.

Toolbox:

  • Mapping business perspectives to digital focus areas

  • System Selection

  • Business Case

  • MVP Road Map

  • Score-session: Digital Strategy execution

MieleApp solution

Strategic - Tactic Oriented User Experience

The UX-discipline must of course be in contact with all interest- and user groups relevant to a given digital product. That is why we practice User Experience through several different competencies and roles – with a broad-spectred orientation.

At a strategic level, UX is about mapping and describing "success stories”. Every time a user goes online, it is with a specific purpose. A success story describes how this purpose is achieved most efficiently. In the further agile development process these success stories are the starting point for “Epics”. An Epic can be broken down into smaller, individually executable pieces. We will help you identify and prioritize the part-stories that will bring most value. In this way, you will be able to execute your strategy in a pace matching your company’s budget and resources.

Toolbox:

  • Mapping of User and Stakeholder groups

  • Definition of Success Stories/Epics

  • Customer Engagement Framework

  • Prototyping

RigtigmadFlexible and scalable solution

Tactic-Operational Oriented User Experience

In this part of the UX field, we focus on problem definition and problem solving/executing. We test and clarify concepts through visual specification methods making it possible to run agile development projects that keeps an intensified focus on the end user without losing momentum.

Toolbox:

  • Data and User Flows

  • Interaction concepts

  • Wireframe prototyping

  • UX Writing

Develop

At Kruso, we are first and foremost doers – through the last 20 years we have enthusiastically played our part in the development of a more digital world. We love being part of hundreds of important technical solutions providing better service experiences for our client’s customers, fellow citizens and employees. Our technical solutions extend from global commerce platforms, big CMS based sites to custom-build business systems and web apps.

Ministry of Foreign Affairs of DenmarkSitecore-based subsite solution

CMS

Have you ever felt that your digital development partner did not understand you?

At Kruso we understand that technical development is just as much about communication and strategic insight as actual technical skills. Therefore, all our customers have a dedicated client lead who besides being a system architect also is your strategic advisor and best friend regarding everything technical.

We believe in agile development, dedicated teams and MVP processes to ensure fast value creation at lowest possible cost. To ensure short time to market with the strongest platform possible.

Toolbox:

  • Site migration or upgrade

  • Architecture Services

  • Agile development

  • CMS Implementation

  • MVP

  • .NET

  • Governance

  • Standardized test and quality assurance

DOTWebshop

Integrations

How many integrations projects have you been through?

At Kruso we dare say, we have almost seen it all by now. Anything from old-school bookkeeping systems to modern microservice architecture. From Enterprise Service Bus to lightweight RESTful API's, PIM, Booking Engines, CRM, DAM, or commerce systems - we take pride in developing pragmatic solutions across systems, bringing data to life.

We know that the secret sauce in integrating different business-critical systems is, to make ends meet across interests, departments and partners.

Toolbox:

  • Open API

  • Microservices architecture

  • Headless system architecture

  • Enterprise Service Bus

Nord-LockTorquelator

Mobile

Progressive Web App (PWA) is a browser-based approach to mobile platforms, creating a fast, reliable, and engaging user experience. By combining the options from traditional browser-based technology with all the advantages in a mobile experience you make conversion optimization easier, allow better reengagement, and reduce the rejection rate – while you use less data than you would using a native app. Therefore, we are convinced that PWA is the future within digital services. PWA is characterized by extremely fast loading time, ability of using apps offline, push-notifications, and use of icon.

 Toolbox:

  • HTML5

  • CSS

  • React

  • JavaScript

DPA-SystemG2B selfservice platform

Bespoke Software

We love exploring new possibilities and find unbeaten tracks, which is why we are not afraid of moving outside the standard web systems we often work with – and all the way “to the other side of the API”. In those cases, we work with custom-builds of both large data-heavy and business-critical platforms as well as smaller plug-ins and modules that expand and bend the exciting systems to support your business in the best possible way.

Just like our standard systems, we base these solutions on .net and JavaScript and believe in open and modular system architecture build as microservices.

Toolbox:

  • Microservices

  • .net

  • JavaScript

  • Agile

Operations

Digital success is a journey, not a destination. It is not enough that everything shines and runs perfectly the day you launch – your users expect you to be on your toes and keep improving. That is why we consider our operation and support department the most important digital traveling companion – and as an integrated part of the hard-working team we all applaud the day we launch the first version.

Lakrids by BülowE-commerce platform

Hosting

Kruso provides several different hosting solutions, on premise or through Azure Cloud, depending on your business needs. From simple systems to customized enterprise solutions. We can pride us self being an Azure Gold Application Development Partner.

We always deliver fully professional operation services incl. monitoring and optimization of system, security, scaling, and backup. We agree what service level you need and guarantee to meet this in a Service Level Agreement (SLA).

Toolbox:

  • SLA

  • Cloud Hosting

  • On Premise hosting

  • Line Support

  • Monitoring and Optimization

  • Scaling  

  • Data security

Ministry of Foreign Affairs of DenmarkSitecore-based subsite solution

Operation and Support

To always deliver an excellent service experience is not only about launching new content or new functions. Perfect site performance, high browser capability, data security, and accessibility is just as important to be on top. That is why Kruso offers operation- and support services that continuously keep an eye on and improve your platform.  

In this context, we also act as your personal advisor and “helper” who can provide qualified and punctual answers when the systems do not do as you want.  

Toolbox:

  • User Support  

  • Application suppor

  • Quality Assurance  

  • Proactive monitoring

  • Bug fixing and change request

  • Continuos optimization

  • GDPR compliance

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